1. Demand Generation

- Patient requires blood/blood component.
- Clinician or hospital staff raise demand.
2. Inquiry and Form Submission

- Availability checked through telephonic inquiry.
- Hospital staff fill requisition form or our visitor collects it.
3. Demand Processing

- Blood group and inventory checked.
- Compatibility tests conducted based on demand urgency.
4. Issuance

- Urgent: Issued within 15 to 25 minutes.
- Routine: Issued within 60 to 90 minutes.
- Reserved: Kept ready for issuance on physician's request.
5. Special Cases

- FFP:Thaw just before issue.
- SDP: Issued within 2 - 3 hours after donor's arrival.